Grace Lau

Grace Lau
Grace Lau is the Director of Growth Content at Dialpad, an AI-powered cloud communication platform with PBX and VoIP phone systems for better and easier team collaboration. She has over 10 years of experience in content writing and strategy. Currently, she is responsible for leading branded and editorial content strategies, partnering with SEO and Ops teams to build and nurture content.

Recent Posts

Conversion Optimization | 12 min read

9 Automated Web Push Notifications That Will Boost Your eCommerce Revenue

Creating awesome products and content is only half of the battle. To get your customers to actually buy your products, you need to share them with your audience on their preferred platform at exactly the right time.

But what can you do if your emails, social media, or SMS messages are getting lost in the sea of marketing promotions lying unread in your customer’s inbox? Well, there’s another option that you can try — web push notifications.

Shipping & Fulfillment | 9 min read

5 Ways to Mitigate Supply Chain Disruption Effects on Your Business

If you own a business that relies on a slick and effective supply chain, you’ll know full well how damaging supply chain disruption can be. Supply chains are often fragile ecosystems in which one broken link can ripple throughout the entire chain. We can all hope that our supply chains will be resilient and reliable, but that’s not always the case.

Apps & Integrations | 11 min read

4 Ways To Integrate Augmented Reality Into the eCommerce Experience

Online shoppers are more likely to make purchases on websites that offer augmented reality (AR) technology. But, those shoppers are not only making the purchase simply because the site offers AR technology.

They are likely to purchase items because AR technology compels them to do so in a way ordinary eCommerce websites don't. AR gives them a feeling of certainty about the product in a way 2D pictures or words can’t.

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